10A NCAC 09 .2831         HOW AN OPERATOR MAY REQUEST OR APPEAL A CHANGE IN RATING

(a)  An operator may request a change in the star rating by following the procedures in Rule .2802 of this Section.

(b)  After an initial three- through five-star rating is issued, the Division shall provide one evaluation of program standards using the environment rating scales referenced in Rule .2802(e) of this Section during each three year period thereafter at no cost to the operator. An operator may have extra rating scale assessments, as referenced in Rule .2802(e) of this Section, performed at his or her own expense in addition to the free one performed by the Division. The additional rating scale assessments shall be completed by individuals approved by the Division to perform them. Approval shall be based upon the individual's successful completion of training designated or authorized by the authors of the environment rating scales.

(c)  An operator may appeal the reduction of a star rating as provided in G.S. 110-94.

History Note:        Authority G.S. 110-88(7); 110-90(4); 143B-168.3;

Recodified from Rule .2810 Eff. May 1, 2006;

Amended Eff. May 1, 2006;

Recodified from Rule .2825 Eff. August 1, 2012;

Readopted Eff. March 1, 2019.